Posted by Yehuda Berlinger as RPGs
You just took another month of damage.
As if high prices and poor content weren’t enough to dissuade you from subscribing to D&D Insider, dozens of customer complaints about inability to cancel their subscription over the course of several days – and then being charged for an extra month of service as a result – should just about do it.
Update: They’re working on it.
Just another reason why D&DI is never going to be what Hasbro/WOTC want it to be ;)
MS use a similar tactic with XBox Live subscriptions. Instead of being able to cancel your subscription online, or with your console, you have to phone up (a tolled number of course) and spend far too much time on hold and answering silly questions.
Wohoo! I’m sticking with my original prediction: DDI is Vaporware!